Privacy policy

 

NeuroKids (“we”, “us”, or “our”) operates this website and online store, including all related content, features, tools, products, and services (the “Services”). Our store is powered by Shopify, which enables us to provide a secure and optimized shopping experience.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our Services or otherwise communicate with us.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

We may collect the following categories of personal information:

Personal Details

• Name

• Email address

• Billing address

• Phone number

Payment Information

• Payment method details (processed securely via Shopify Payments, PayPal, or other providers)

• Transaction information

We do not store full payment card details.

Order Information

• Products viewed or purchased

• Purchase history

Device and Usage Data

• IP address

• Browser type

• Device information

• Pages visited and interactions

Communications

• Messages sent to customer support

• Email correspondence

How We Collect Information

We collect personal information:

• Directly from you when you make a purchase or contact us

• Automatically through cookies and similar technologies

• From third-party service providers, such as Shopify, payment processors, and analytics tools

How We Use Your Information

We use your personal information for the following purposes:

Providing Services

• Process orders and transactions

• Deliver digital products

• Provide customer support

Improving Our Services

• Personalize your experience

• Improve website performance and functionality

Marketing and Advertising

• Send promotional communications

• Display relevant advertisements on third-party platforms such as Meta and Google

You may opt out of marketing communications at any time.

Security and Fraud Prevention

• Detect and prevent fraudulent or unauthorized activity

• Maintain the security of our Services

Legal Compliance

• Comply with applicable laws and regulations

• Enforce our terms and policies

 Sharing of Information

We may share your personal information with:

• Shopify (platform provider)

• Payment processors

• Advertising partners (such as Meta and Google)

• Analytics providers

These third parties process your data only as necessary to provide their services.

Shopify and Third-Party Processing

Our store is hosted on Shopify. Shopify may collect and process your personal data to operate and improve the Services.

For more information, please refer to Shopify’s Privacy Policy:
https://www.shopify.com/legal/privacy

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Improve user experience

• Analyze website traffic

• Provide personalized advertising

You may manage or disable cookies through your browser settings.

International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence, including the United States.

We take reasonable measures to ensure appropriate data protection.

 Children’s Information

Our Services are not intended for individuals under the age of 13.

We do not knowingly collect personal information from children.

 Data Security

We implement reasonable technical and organizational measures to protect your personal information.

However, no method of transmission or storage is completely secure.

 Data Retention

We retain personal information only for as long as necessary to:

• Provide our Services

• Comply with legal obligations

• Resolve disputes and enforce agreements

Your Rights

Depending on your location, you may have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Object to processing

• Request data portability

To exercise your rights, please contact us at:

support@thewellnessie.com

 Marketing Preferences

You may unsubscribe from marketing communications at any time by using the unsubscribe link included in our emails.

Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for their privacy practices.

 Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised date.

 Contact Information

If you have any questions regarding this Privacy Policy or your personal data, please contact us at:

support@myneurokids.com