Last updated: March 20, 2026

All products offered by NeuroKids are digital products delivered electronically.

Delivery Method

Once your purchase is completed, you will receive instant access to your digital files.

Delivery is made via:

• Download link on the confirmation page

• Email with access instructions

Delivery Time

All digital products are delivered immediately after purchase.

If you do not receive access within a few minutes, please check:

• Your spam or junk folder

• Your promotions tab (Gmail users)

No Physical Shipping

NeuroKids does not ship any physical products.

No physical item will be delivered to your address.

Access Issues

If you experience any issues accessing your product, please contact us at:

support@thewellnessie.com

We will assist you as soon as possible.

Contact Information

If you have any questions, concerns, or need support, you can contact us at:

Email: support@myneurokids.com

We aim to respond to all inquiries within 24–48 business hours.

Business Hours

Monday to Friday
9:00 AM – 5:00 PM (UTC)

Support

For faster assistance, please include:

• Your order number

• A detailed description of your issue